Refund & Warranty Policy

Warranty (Products I Make)

Products that I manufacture are covered by a 90-day warranty starting from the date of delivery. If an item fails due to a defect or normal intended use, it will be repaired or replaced at no cost. This warranty does not cover damage caused by misuse, modification, improper installation, or accidental damage.

 

Refunds (Products I Make)

Refunds are accepted within 30 days of delivery. Buyers are responsible for all return shipping costs, and a restocking fee of 10% of the total purchase price will be deducted from the refund amount. Returned items must be in their original condition to qualify for a refund.

 

Refunds (Third-Party / Resale Items)

Refunds are accepted within 15 days of delivery. Buyers are responsible for return shipping costs, and a 10% restocking fee will be deducted from the total purchase price. All items are tested and confirmed to be in working condition before being sold unless otherwise explicitly stated in the product listing. These items are not covered by a warranty, as they are not manufactured by me.

 

Shipping Policy

 

Order Processing & Shipping Times

Orders processed before 4:00 pm CST will usually be shipped same day, all other standard orders are shipped the following day

 

Lost Orders

An order is deemed lost when the tracking number does not show any updates for 7 consecutive days. Please contact us with the form below for replacement/credit.

 

Custom Invoice

If you would prefer that the item name does not appear on your invoice, please fill out the form below with the product you would like to purchase and what you want the invoice to display instead. Once submitted, a custom invoice will be created and sent to you.

 

International Shipping Notice

Items shipped outside of the United States are subject to a flat-rate shipping fee. This rate may be higher than the actual shipping cost. If you would like an exact shipping quote, please fill out the form below with the product you’re interested in and your full shipping address.